Optisolve Resources Hub

Everything you need to know (and more) about Optisolve, Pathfinder™ and SAVI® . About the latest developments in cleaning technology and environmental health. Plus news about how others are achieving precision cleaning with Optisolve in their facilities.

News

Optisolve Announces SOC2 Type 1 Attestation.

We are thrilled to announce that Optisolve is SCO2 Type 1 compliant, This rigorous, independent assessment of our enterprise-level security controls serves as validation of our dedication and adherence to the highest standards for security, confidentiality, availability, privacy, and processing integrity.

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Optisolve Announces Attestation of HIPPA Compliance.

We are thrilled to announce that Optisolve is HIPAA compliant, the federal law for patient health protection in the U.S.
This rigorous, independent assessment of our compliance serves as validation of our dedication and adherence to the highest standards to protect your sensitive patient health information.

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Before and after of contaminated door handle

Healthcare-associated Infections will be Canada’s second leading cause of death by 2050… and Optisolve will help reduce them

New Technology Targets Surface Pathogens for Safer Environmental Hygiene. BURLINGTON, Mass. – April, 2021 – Viken Detection, pioneer of homeland security x-ray…

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Infection Prevention sponsor graphic

Optisolve® joins APIC to counter misinformation and uplift science during International Infection Prevention Week

Toronto, October 7, 2021—To raise awareness about the importance of infection prevention and the essential role infection preventionists (IPs) play in…

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Optisolve Pathfinder Halo product

Optisolve And Viken Detection Partner To Launch The Pathfinder™ – An Innovative Surface Imaging Device

New Technology Targets Surface Pathogens for Safer Environmental Hygiene. BURLINGTON, Mass. – April, 2021 – Viken Detection, pioneer of homeland security x-ray…

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Blog

Tablet showing Optisolve SAVI software with "Are you ready?"

Higher Level Cleaning Validation Meets the Moment

Re-introducing SAVI and Pathfinder 2020 was a global wake-up call for the importance of infection prevention. But this is a topic Optisolve has been considering for years. While the world continues to adapt to the continuous changes driven by the COVID-19 pandemic, it’s safe to say we have collectively learned more about pathogens, environmental risk, […]

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Tablet showing Optisolve software reports and analytics

Health and Safety Cannot Rely On Guesswork Any Longer

The current need for evidence-based standardization, monitoring, and continuous improvement of environmental hygiene Many of the ways facilities managed cleaning prior to 2020 have been changed irrevocably by the COVID-19 pandemic. What once was aesthetically “good enough” won’t cut it in the new landscape of enhanced cleaning, disinfection, and public health. Top among those relics […]

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Man cleaning seat with cloth

A Four-Step Approach to Becoming a Best-in-Class Facility

The need for enhanced infection prevention while maintaining budgets has pushed facility management to rethink their environmental health & safety results. With “cleaning for health” as the new standard, efficient and effective processes are key.  A precision cleaning approach and smart technology help monitor and measure performance to optimize returns and resources. Precision Cleaning Approach […]

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Animated graphic showing frontline service workers

Recognizing Our Frontline Heroes During National Healthcare Environmental Services Week and All Year Long

#HealthcareEnvironmentalServicesWeek The second week in September is National Healthcare Environmental Services Week, when we honor the men and women who ensure safe, healthy and clean facilities all year long. During the COVID-19 pandemic, these unsung heroes have worked tirelessly on the front lines keeping us safe. We would like to take this week to recognize […]

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Graphic with tablet showing Optisolve SAVI reports and a woman holding a magnifying glass revealing germs

Make Your Intention Infection Prevention

The theme of International Infection Prevention Week 2021, which runs from October 17-23, is “Make Your Intention Infection Prevention.”

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Online product learning icons

Moving Ahead with Technology: 3 Tips from our Tech Expert

With the recent increase in cyber threats and vulnerabilities in the past few weeks, our tech expert CTO shares some helpful articles so you can gain more knowledge to stay protected.

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Disinfecting elevator buttons with spray

Use Data to Drive Effective Performance and Investment Outcomes.

Healthy spaces is a topic many of us in the industry have been advocating for years. Having data to support this critical work is key.

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FAQ

A) Optisolve SAVI and Pathfinder are both subscription-based technologies. Optisolve offers multiple tiered subscription plans depending on your organization’s needs. Please reach out to us and our sales team will gladly walk you through our plans.

A) Our systems are designed to assist organizations with varying levels of needs, ability and resources. OptiSolve can help both a novice user with our EasyStart template or an advanced user ready to automate high-level standards and test methodologies. The system is completely configurable to fit your industry, locations and users; however, you need to be willing to invest the time to follow and complete our setup wizard for optimal results. We recommend assigning an internal champion who will be the master user and be willing to lead, teach and monitor all users.

A) In order to track and report Pathfinder data a SAVI subscription is needed. The SAVI subscription allows you to track, organize, measure and report your Pathfinder results and more. However you can subscribe to just the SAVI quality management system. Contact us to see which Optisolve technology  is the right fit for your organization 

A) OptiSolve’s focus is to innovate and engineer systems for detection, diagnostics and surveillance of environmental risk. Our preventative solutions can help prepare facilities in their strategies to mitigate the spread of COVID-19.

OptiSolve Pathfinder® technology generates images of surface contamination. The technology is not a specific indicator of SARS-COV-2, the virus that causes COVID-19. But, it does help visualize potential environmental risk and keep in mind that experts agree clean surfaces are an important part of healthy spaces. Being able to identify risk in the environment, and targeting it with precision cleaning and corrective action, is an important step in the right direction to stop the spread of infection.

A) We certainly do. We’re proud of our support team. The level of service they provide our customers is customized depending on the subscription, type of facility and the customer’s objectives. New Pathfinder™customers are provided with a detailed yet easy-to-follow instructional video. We typically onboard our SAVI®  customers with a support meeting. Optisolve also has a separate support website, as well as user guides that cover almost any and every aspect of both Pathfinder™ and SAVI® .

A) Yes! During the lifetime of their subscription, our customers have access to all updates we publish through the App Store. The desktop site launches automatically when updates and improvements are made. We also notify our customers about any system maintenance scheduled to take place, together with timely updates during and after the updates.

A) We troubleshoot with our customers when and if they have issues with their hardware. Optisolve maintains ownership of the hardware because of our subscription model, and it has to be returned if the customer wishes to cancel their subscription. From our customer contract: ” If a customer believes that the Optisolve Pathfinder™ is defective, the customer may seek Optisolve’s technical support in accordance with Section 9. If Optisolve’s technical support reasonably verifies customer’s claim that the Optisolve Pathfinder™ is defective, customer may return the hardware to Optisolve at customer’s expense, following which, Optisolve will deliver a replacement Pathfinder™ to the customer at Optisolve’s expense.”