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Customer Success Case Study

Swish Maintenance Ltd. Enhances Fleet Efficiency and Risk Mitigation with Geotab.

Swish Maintenance Ltd., a Canadian distributor of Janitorial and Sanitary products, and services, sought to improve its fleet management, enhance operational efficiency, and mitigate risks across its light and heavy-duty vehicle fleet.

THE CHALLENGE

Navigating Fleet Management Obstacles

Swish faced several challenges related to managing a large fleet, including driver behavior complaints, optimizing unplanned deliveries, and controlling rising costs from toll highways.

THE SOLUTION

Geotab Telematics for Unmatched Control.

 Geotab’s telematics system provided Swish with real-time tracking, historical data review, and advanced fleet management tools. The integration of Geotab allowed Swish to:

  • Address false driver behavior complaints by reviewing vehicle location data, and confirming or disproving allegations.
  • Use Sensata cameras to resolve delivery disputes, such as confirming that orders have been delivered.
  • Re-route vehicles in real-time to handle unscheduled deliveries efficiently, saving both time and money.
  • Monitor the use of Ontario’s costly 407 toll highway, using Geotab data to educate drivers and reduce unnecessary toll expenses.

In addition, Swish implemented Geotab’s Drive App for Hours of Service (HOS) and Driver Vehicle Inspection Reports (DVIR), streamlining compliance and reducing administrative workload. The app allowed drivers to log on and start their shifts more quickly, eliminating the need for paper-based logging.

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“Geotab has completely transformed how we manage our fleet. We’ve improved efficiency, reduced risk, and saved time and money on everything from compliance to rerouting vehicles. The system has even helped resolve disputes with customers by providing real-time data and video footage. We’re still discovering new ways to leverage Geotab’s capabilities, and there’s no doubt it makes us a better, more efficient company.”

Tony Roque, National Warehouse and Transportation Manager, Swish Maintenance Ltd.

THE RESULTS

Efficiency, Savings, and Risk Reduction.

The implementation of Geotab technology provided Swish with significant improvements in operational efficiency, cost savings, and risk mitigation. 

Enhanced fleet efficiency and compliance

Reduced administrative time for drivers, improving compliance efficiency.

Improved customer dispute resolution

Streamlined dispute resolution with customers, saving time and improving customer satisfaction.

Reduced operational costs

Optimized the use of toll highways, significantly cutting additional fleet expenses.

THE CONCLUSION

Driving Success and Innovation with Geotab.

By partnering with Optisolve and Geotab to implement their advanced telematics solutions, Swish Maintenance Ltd. has transformed its fleet operations from top to bottom. The ability to monitor vehicles in real-time, reduce operational costs, and resolve disputes efficiently has not only improved fleet performance but also strengthened customer relationships. Geotab’s data-driven insights have empowered Swish to make smarter, faster decisions while minimizing risks and enhancing safety.

As Swish looks to the future, the company is already exploring new opportunities with Geotab, including the integration of electric vehicles into their fleet. With Geotab’s technology and Optisolve’s expertise, Swish is well-positioned to continue driving innovation, sustainability, and efficiency in the years to come.

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Fill out the form, and we’ll take care of the rest! Whether you’re looking to boost efficiency, improve safety, or streamline operations, our demo will show you exactly how Geotab can revolutionize your fleet.

Let’s drive your business forward—one smart solution at a time!

To speak to an Optisolve Geotab Support agent,
please call us at (1800) 481-2207.

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