In-House Facility Management Benchmarking Survey Report

A team of employees standing in a triangle setting with a man at the front. Text: CMM Cleaning and maintenance management.

The recently released 2023 CMM In-House Facility Management Benchmarking Survey Report offers valuable insights into the current state of facility management across various industries. The report is based on a survey of in-house facility managers, conducted by CMM Online.

One of the key takeaways from the report is that sustainability has become an essential consideration for facility managers. A majority of the respondents reported that they have implemented sustainability initiatives in their facilities, such as energy-efficient lighting and water-saving fixtures.

The report also highlights the importance of technology in modern facility management. A majority of the respondents reported using various technology tools to manage their facilities, such as computerized maintenance management systems and building automation systems. Additionally, the report found that the use of mobile devices for facility management tasks has increased significantly in recent years.

Another key finding from the report is the importance of employee engagement in facility management. The survey found that organizations with high levels of employee engagement had better facility management outcomes, such as higher customer satisfaction ratings and lower maintenance costs.

Overall, the 2023 CMM In-House Facility Management Benchmarking Survey Report offers valuable insights into the current trends and challenges in facility management. Facility managers can use the report to benchmark their own practices against industry standards and identify areas for improvement. It’s clear that sustainability, technology, and employee engagement will continue to be critical considerations for facility managers in the years ahead.

Read the full report here.